FAQ

Frequently Asked Questions

Shipping Information
(a) Local Registered Courier (Within Singapore): This is set at $3.99per order. So even if you spend $10 or $100, the total courier charge will just be $3.99. Selecting this mode of delivery is traceable. We have engaged a courier service that could deliver your parcel(s) on every Wednesdays and Fridays. This is the ONLY option for delivery locally. We no longer allow self-collect or normal post.
(c) EMS Courier International (Overseas Shipment):This is charge at 12.5% of the invoice value. For e.g. for an order of $20, shipping costs of $2.50 will be incurred to ship your goods overseas. This mode of shipment is registered mail and highly recommended for overseas shipments. An EMS tracking number will be provided at time of shipment for the receipient to check online for status.
Please note that the customer is responsible for all applicable duties, fees and any other charges for customs clearance.
All of our bows are carefully wrapped and packaged for protection. If your package arrives damaged or it does not arrive at all, please contact us so we can do our best to make it right. Please be patient.
Payment Information
At this moment, we ship worldwide. Australian and Singapore buyers have the option of paying through local bank remittence. Paypal is also available on our website. Customer will follow the exact amount indicated on your invoice upon check out, and use our Receipt No. as reference when remitting money. Our bank details will be sent to you via email once purchased is confirmed.
Refunds
We are happy to refund/or exchange defective items within 14 days of your purchase. We want you to be happy with your purchase, so please email us if you have any concerns. However, do take note the shipping cost are borne by the customer in most cases.
Privacy Policy
We are committed to respecting your privacy and does not share or sell our customer information with any other company or third party. Your personal information is important to us, and therefore is stored in a secure database. All personal information is kept strictly confidential.
Conditions of Use
As always, never leave a young child unattended while using our products. The components of our products are small and could potentially become a choking hazard.

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Name: Sunarty
Date: 07/27/10
Message: Hi Leza ... Received all my orders, they r so beautiful & very well made =) Am sure will order again from you!! Keep up e good art work of urs.

Name: kuku_stella
Date: 07/06/10
Message: hi, received d aminal print headband todae. lurrbs it!!! d actual item look more beautiful than d pic. jus purchase 3 more bebebows headbands. cant wait for it to reach mi!!! thanks bebebows!!!

Name: Almustainah
Date: 03/17/10
Message: Hi Leza, had rcv the items in good shape. the Bebebows are so cute & adorable. I'll be back to shop for more. Keep updating us with more designs.

Name: Selena
Date: 03/14/10
Message: tankyu so much Leza! received n gonna buy more! cheeerrrrssss

Name: JUMINAH
Date: 03/04/10
Message: Hi Leeza, I fall in love for the first side when look at your bebebows website.I've make an order for nice even though my daughter is teenegers now. I hope you will update me the latest design and wish you all the best in your business.

Name: Mummy Sarah
Date: 02/26/10
Message: Mummy Leza, thanks for d 'N' & lil gift for Natasha... so sweet of you!!!

Name: Mummy Noreen
Date: 02/19/10
Message: Hi Mummy Leza, nice meeting you in person the other day. I love all your bows, they are all colourful, in good quality, and with good craftsmanship. Well done and keep it up! Will definitely buy more from you. Keep in touch!

Name: Sarah
Date: 02/18/10
Message: Mummy Leza... Received items in good 'shape' ;-)! Bet i'll be the one wearing the tutus & pettiskirt - they're so sweet Awww...

Name: Rabiah
Date: 02/13/10
Message: It was love at first sight. Dressing up my bub wouldn't be complete if w/o BeBeBows. Thumbs up!

Name: Mummy Dila
Date: 02/12/10
Message: I love BeBeBows and Im addicted to it. Thank you BeBeBows..

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